FAQ

Do you accept phone orders?

Yes, call our headquarters at 800-631-6240 and press 3 for accounting. You can place sales order via this extension.

Do you accept purchase orders?

Afteran account has been established by either signing up on our website or calling 800-631-6240, we can accept purchase orders.

How is shipping calculated?

Shipping is a flat rate for lights and is indicated upon checkout. For larger purchases that require a freight truck, you will be contacted with a shipping quote.

Do you accept returns?

If your product has not been used or installed in any manner and you have kept the original packaging, it may be eligible for a refund within 30 days of the original purchase date. You must call our main line at 800-631-6240 and press 3 or 4 to reach customer support. You will be sent an RMA form. You must write the RMA number on the outside of the original packaging upon returning it. Shipping and handling is not refundable, and you are responsible for return shipping. If these directions aren’t followed, your product will not be eligible for return.